How can we help you?
No we don’t. Only products for pet care.
No,You can’t customize our products currently.we may offer this particular service in future.
No, We don’t offer grooming services currently but we may offer those services in future.
Yes, you can make special inquiries on call, facebook, WhatsApp or Instagram.
We mainly offer products for cats and dogs beside thatwe also offer products for variety of small pets.
To order our products you can use major social media sites like WhatsApp, Facebook, Instagram also you can call or email us.
Our return policy has a time limit of 15 days.
You can pay us through cash, debit/credit cards, UPI and net banking.
Yes, you can call on our official number or you can DM us on Instagram and ping us on WhatsApp.You can also refer our email id.
Yes, you can cancel your order before the product is being dispatched by logging in on our website.
Each and every product from pawsindia is security checked. In case u receive a damaged product you can enquire about your complaint through our email id.
Your product will be dispatched within 24 hours after placing the order,it may take 3 to 4 working days.
If the product criteria meet our terms and conditions you can exchange your product.
Your product may be delayed because of major weather changes or political barriers or some technical issues. Contact us to issue your complaint.
Yes, we follow exhibitions and events follow us on social media platforms to be notified.
Yes, delivery charges are mandatory because we promise our customers quality products and on-time delivery which needs to be monetized.
We choose the most reliable delivery partners in the market which after dispatching your order will be emailed to you, also we don’t give our customers options to choose between delivery partners as it’s our policy.
No, not currently but it’s work in progress.
Our Courier companies make more than one delivery attempt if you missed it the first time you will definitely receive your product on the second attempt.
No, we haven’t but definitely in the future.